System & Network Operations Services
Organizations that strive to maintain a competitive edge demand state-of-the-art Information Technology for their systems and network operations. Staying current with proven but leading edge IT solutions, Edgewater assists its customers in making decisions that will enable their infrastructure and systems (classified and unclassified) to evolve in alignment with their mission objectives and core business strategies. Our highly skilled engineers and experienced operations staff evaluate, select, develop and install proven leading edge products and solutions that effectively integrate with existing systems and infrastructure. Using a risk based approach, we insure that any solution achieves the required security elements yet meets all core business criteria such as functionality, cost-effectiveness and longevity.In addition, maintaining a secure, responsive and reliable network for end users is crucial to a business’s success. Edgewater offers extensive, customizable network and system operation/maintenance solutions. Our experienced staff can manage and run large network operations that include email, file and print services, remote access, portal, web services, as well as, various business applications.
Edgewater System & Network Operations Services:
- Data Center and Facility Management
- Computer Hotline/Helpdesk
- Computer Education Training
- Mobile smart device Management and Administration
(i.e., Laptops, iPhone, Blackberry) - Network & Desktop Management and Administration
- Router & Switch Configuration and Administration
- DHCP/DNS Administration
- Intrusion Detection/Prevention Systems (IDS/IPS)
- Firewall Installation, Monitoring, & Analysis
- Two-Factor Authentication
- Remote Access
- Vulnerability Scanning
- Virus and Malware Protection
- Patch and Configuration Management
- Encryption Setup and Support
- Asset Tracking
- Production Readiness Reviews
Edgewater System & Network Operations Staff:
- Project Management Professional (PMP)
- MCSE
- MCP
- CCNA
- CCNP
- Information Technology Infrastructure Library Foundations (ITIL) v3
